Terms of Use

The Website is operated by Sanctuary Renovations & Interiors, a sole trader business providing home renovation and interior services.

- Trading name: Sanctuary Renovations & Interiors
- Registered address: 37 Achilles Close, Basingstoke, RG24 8XB
- Email: hello@sanctuaryrenovations.co.uk

‍References to "we", "us", and "our" in these Terms mean Sanctuary Renovations & Interiors. References to "you" and "your" mean the person accessing or using the Website.

By using the Website, you confirm that:

- You have the legal capacity to enter into a binding agreement under these Terms
- You will use the Website in compliance with these Terms and all applicable UK laws

If you are using the Website on behalf of a business or other legal entity, you confirm you have the authority to bind that entity to these Terms.

You may use the Website for the following purposes:

- Browsing information about our services, projects, and team
- Submitting enquiries about renovation or interior work
- Subscribing to our communications (where you have given consent)

You may view and download individual pages from the Website for your personal, non-commercial use, provided you do not modify the content or remove any copyright or other proprietary notices.

You agree not to use the Website:

- In any way that breaches any applicable local, national, or international law or regulation
- In any way that is unlawful, fraudulent, or has any unlawful or fraudulent purpose or effect
- To harm or attempt to harm minors in any way
- To transmit or upload any material that contains viruses, trojans, worms, logic bombs, or other harmful code
- To attempt to gain unauthorised access to the Website, the server on which it is stored, or any server, computer, or database connected to the Website
- To attack the Website via a denial-of-service attack, distributed denial-of-service attack, or any other means
- To scrape, harvest, copy, mirror, frame, or systematically extract content from the Website without our prior written consent
- To use any automated system, including "robots", "spiders", or "offline readers", to access the Website in a way that sends more request messages than a human can reasonably produce in the same period
- To send unsolicited marketing communications, advertising, or "spam" using contact information obtained from the Website
- To impersonate any person or entity, or misrepresent your affiliation with any person or entity
- To collect or store personal data about other users without their consent
- To interfere with or disrupt the Website, its servers, or networks connected to it

Breach of this section may constitute a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and cooperate with those authorities by disclosing your identity to them. We may also restrict or terminate your access to the Website immediately, without notice.

The Website does not currently offer user accounts. If we introduce account functionality in future, additional terms may apply, and we will notify users at that time.

All content on the Website — including but not limited to text, graphics, logos, icons, images, photographs, audio and video clips, page layouts, design elements, source code, and software — is owned by Sanctuary Renovations & Interiors or our licensors, and is protected by UK and international copyright, trademark, design, and other intellectual property laws.

The "Sanctuary Renovations & Interiors" name, logo, and any associated marks are trademarks belonging to us. You may not use these trademarks without our prior written consent.

Except as expressly permitted in section 4 (Permitted use), you may not:

- Reproduce, copy, distribute, republish, download, display, post, or transmit any content from the Website in any form or by any means
- Modify, adapt, translate, or create derivative works based on the Website or any of its content
- Use any content from the Website for commercial purposes
- Remove any copyright, trademark, or other proprietary notices from any content

Any unauthorised use of the Website or its content may infringe our rights and the rights of our licensors, and may give rise to civil claims and, in some cases, criminal liability.

If you submit any content to the Website — for example, through our contact form, a review, or any other interactive feature — you grant us a worldwide, royalty-free, non-exclusive, perpetual licence to use, reproduce, modify, and display that content in connection with our business, including for marketing and promotional purposes (subject to the terms of our Privacy Policy).

You confirm that any content you submit:

- Is accurate and not misleading
- Is your own original work or you have the right to submit it
- Does not infringe the rights of any third party
- Is not unlawful, defamatory, obscene, threatening, or otherwise objectionable

We reserve the right to remove any content you submit at our sole discretion and without notice.

We make reasonable efforts to ensure the information on the Website is accurate and up to date, but we make no representations, warranties, or guarantees — whether express or implied — that the content is complete, accurate, current, reliable, or fit for any particular purpose.

Content on the Website is provided for general information only and does not constitute professional, technical, or legal advice. You should not rely on any content as the sole basis for making decisions.

Any prices, quotes, timeframes, or service descriptions shown on the Website are indicative only. A formal, written quote will be provided before any work commences, and our Business Terms will govern the supply of those services.

The Website may display photographs and descriptions of projects we have completed. These are shared with the consent of the relevant clients where required. The use of any such images does not imply endorsement of any third-party product or supplier shown.

If you believe any image or content on the Website infringes your rights, please contact us at hello@sanctuaryrenovations.co.uk and we will investigate promptly.

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Website, you consent to the processing of your data as described in the Privacy Policy.

Waiver:

No failure or delay by us in exercising any right or remedy under these Terms will operate as a waiver of that right or remedy. No single or partial exercise of any right or remedy will prevent any further exercise of it.

Third-party rights:

A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.

If you have any questions, comments, or concerns about these Terms or the Website:

Email: hello@sanctuaryrenovations.co.uk
‍Post: Sanctuary Renovations & Interiors, 37 Achilles Close, Basingstoke, RG24 8XB